If you have any issues about your purchase or service provided, please contact us immediately so we can resolve your concerns. Email us at info@kumpfyshoes.ca or call  403-609-2292.

Hiking Boots

Our store location accepts Visa, Mastercard, Amercian Express, Debit and of course Cash. Kumpfy Shoes Online currently accepts Visa, Mastercard and American Express, but not international credit cards at this time.


Yes, we can ship to the USA and other countries! International shipping may be subject to additional duties, custom charges and/or taxes which will be the responsibility of the customer.

High Heels

We do our best to provide the best repair on your shoes/boots/gear/etc. as possible, but sometimes it doesn't always work out the way we (or you) expect. As such we warranty our repairs. Please be courteous with our staff as we find solutions and different options that are both economical and logical to both the customer (you) and business (us). Remember sometimes your favourite pair of shoes just can't be fixed.


If you feel that your retail item is eligible for a warranty consideration please contact us at info@kumpfyshoes.ca. Warranties due to defects in materials or workmanship may be covered by the manufacturer. Please provide as much detail as possible in your email. Include the order number, purchase date, product brand, and a brief description of the issue. Most importantly please attach photos of the item including the defective area. Requests must have pictures included in order to be processed. Warranties do not include damage due to normal wear and tear and/or accidents. Keep in mind some vendors will require you to deal with them directly on your claim.

dog bone and bowl

Sorry, our newsletters and blog maintenance is currently on hold so we won’t be stuffing your inbox with email notifications. However, we will do our best to post fun and interesting tidbits on social media so you can read them at your leisure and pass them along to your friends. Sale announcements and new product alerts will be emailed out time to time.